Live Chat is a trending support which is a one to one communication type suitable for all types of products and service based companies. Support is said to be the back bone of any product based company. When a customer pays for your product or service it is essential that you make yourself available for them to support and guide in using this product or service. This shows a confidence in your product and a willingness to extend the customer relationship. A live chat also makes your website look more professional. Aside from a live chat, you can also invest in using wireless pbx phones for additional support. Businesses that interact with potential customers online are better place to build a connection and increase their revenues.
Live Chat WordPress Plugins which comes with Android and iOS Apps
1. Formilla Live Chat – Real-time Chat Plugin
Formilla Live Chat Software offers free live chat and Premium services for your WordPress site. Allow your visitors to chat with you live if they have any questions or need support. Live chat software with real-time visitor monitoring for your WordPress site. Live chat with your visitors using a clean and easy-to-use interface. Free version of plugin available.
2. Pure Chat – Live Chat Plugin
Pure Chat is a leading live chat software that allows businesses to engage their customers in real time, from anywhere. Pure Chat helps you message multiple leads and customers at once-instead of spending hours talking on the phone. Chat with new website visitors at your desk or on the go with its mobile and Apple Watch apps. Free version of plugin available.
Zopim lets you monitor and chat with visitors surfing your store in real-time. Impress them personally and ease them into their purchase with this plugin. You can download Zopim Lite for free, which allows for 1 agent, a 14-day chat history, and 1 concurrent chat.
LiveSupporti plugin for WordPress allows you to add free live support chat to your WordPress website so you can chat with your customers and provide great customer support. You can use Forever Free Plan (free of charge) with unlimited domains, unlimited simultaneous chats, 150 unique chat sessions per month, SSL encryption, chat history.
Tidio Live Chat is a live chat service which allows you to easily communicate with your customers. It is designed specifically for the WordPress community. Once you install the plugin, you will be ready to take full advantage of the features inbuilt.
Casengo is a very popular live chat option, and their basic plan is €9 per user/mo. Plans go up to €44 per user/mo, but you can start using it for a 30-day free trial too. What makes Casengo different than the other plugins mentioned is the fact that they integrate with Facebook as well as Twitter. You can also receive Push notifications from their mobile app, to take care of your customers on-the-go.
By adding a Live Chat function to your website, visitors can easily interact with you in a quick and efficient manner. Take a step towards making your company a reputed brand with these live chat support plugins.